Repeat Prescriptions

We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor.

Patients on repeat prescriptions are required  to attend the surgery every year to have their condition reviewed and medication changed or adjusted if necessary.


Online

PRESCRIPTIONS

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Ordering your Prescriptions

  1. Online using Patient Services:
    Click here to order your Repeat Prescription using Patient Services.
    Registration is required for our online prescription ordering service.
    See our Registration notes for details.
  2. Telephone:
    Call our repeat prescription answer machine service to order your repeat medication on 01224 782929. This service is continuously available from 9am Monday to 5pm Friday.
  3. Pharmacy:
    Arrange with a local pharmacy to request & collect your prescription. See Collection points section below.
  4. By Post:
    Post your prescription re-order slip (the right hand side of your prescription) in the post box beside reception.

If you request a medication which is not on repeat a message will be sent to the doctor to enquire about this, and they may not issue it without seeing you.

When will my Prescription be ready?

Prescriptions will be ready for collection in three working days.

Request Received

Script Ready By

Monday

Thursday

Tuesday

Friday

Wednesday

Monday

Thursday

Tuesday

Friday

Wednesday

For Example
A request received on Tuesday at 4pm will be ready for collection on Friday after 4pm.

Please request repeat prescriptions well in advance of public holidays.

Collection Points

Local Pharmacies

In order for prescriptions to be collected from a local pharmacy, patients need to register at the pharmacy of their choice for the "Prescription Collection Service" or they can ask to complete a form  at the reception desk in the practice.

Patients can collect their prescription from reception in the practice or they can arrange to have their prescription collected and dispensed from a local pharmacy.

Good Medication Management is Important

Please preempt ordering prescriptions to avoid medication running out.

If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.

If you are going on holiday you should take a list of your medication with you. In case you have a problem ENSURE YOU HAVE ENOUGH MEDICATION TO COVER YOUR HOLIDAY. SOME COUNTRIES ALSO NEED A DOCTOR's LETTER TO EXPLAIN THE MEDICATION. Check with your travel agent.

If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.

Useful Information

Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Please book your medications review appointment at least 10 days before your medication runs out.

Prescription Queries

Prescription queries may be left on the answering machine and the receptionist will phone back later in the day.