Repeat Prescriptions

We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor.

Patients on repeat prescriptions are required  to attend the surgery every year to have their condition reviewed and medication changed or adjusted if necessary.



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Ordering your Prescriptions

  1. Online using My Vision Online:
    Click here to order your Repeat Prescription using My Vision Online.
    Registration is required for our online prescription ordering service.
    See our Registration notes for details.
  2. Telephone:
    Call our Dispensary answer machine service to order your medication on 01224 782929. This service is continuously available from 9am Monday to 5pm Friday.
  3. Chemist:
    Arrange with a local chemist to request & collect your prescription. See Collection points section below.

If you request a medication which is not on repeat a message will be sent to the doctor to enquire about this, and they may not issue it without seeing you.

When will my Prescription be ready?

Prescriptions will be ready for collection in two working days (longer by post) if you will be picking the prescription up from the surgery.

Request Received

Script Ready By











For Example
A script received on Tuesday at 4pm will be ready for collection
on Thursday after 4pm.

Please request repeat prescriptions well in advance of public holidays, etc.

For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

Collection Points

Our Dispensary

Opening hours Monday to Friday 9am to 1pm and 2pm to 6pm

We have a dispensary which is permitted to dispense medicines to patients who reside outwith a one mile radius of their nearest pharmacy. The dispensary staff also process repeat prescriptions for all patients.

Please allow a minimum of TWO working days notice before collecting your prescription and/or medication (See table above).

Local Chemists

In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing - forms are available from most chemists.

Good Medication Management is Important

Please preempt ordering prescriptions to avoid medication running out.

If you are given 56 days of tablets and you have 7 days left, order your new prescription. In the case of any emergency your regular pharmacist will give you a couple of tablets until you get your new prescription.

If you are going on holiday you should take a list of your medication with you. In case you have a problem ENSURE YOU HAVE ENOUGH MEDICATION TO COVER YOUR HOLIDAY. SOME COUNTRIES ALSO NEED A DOCTOR's LETTER TO EXPLAIN THE MEDICATION. Check with your travel agent.

If you have elderly relatives ensure that they have an adequate supply of their medication. Dossette boxes/blister packs can be arranged if they have a large amount of medication to take.

Useful Information

Each drug has two names - the generic and the brand name. Where possible we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered.

Please book your medications review appointment at least 10 days before your medication runs out.

Prescription Queries

Prescription queries may be left on the answering machine and the receptionist will phone back later in the day.