On-line Patient Services


Patient Services

We use a secure website called Patient Services which provides:

Patient Services can be accessed here.
However you will need to register for the service (see below) before you can use it.

Please Note: This service is only available to patients over 16 years old and that each patient must provide an email address which is for their sole use.

Getting Support

If you need help using Patient Services, visit the Patient Services Support website.

How to Register for Patient Services

We are pleased to offer Patient Services. This service will allow you to book / cancel appointments and order repeat prescriptions with our practice using the internet.

The first thing you need to do is to register your interest in the service with us in one of the following ways:

  1. by phone (01224 780223)
  2. by calling into the medical centre
  3. by emailing us on - portlethen.administrator@remove-this.nhs.net (Please put 'Online appointments/prescriptions registration' in the subject line.)

In all cases please supply:

  • your first name
  • surname
  • date of birth
  • email address

We will then give you the information you will require to complete the registration process online and create your patient account. This information will comprise:

  • Our registration website address
  • Our practice ID
  • Your patient ID
  • Your registration token
  • Registration instructions

Once you have registered you will be able to book, view and cancel appointments online, or order prescriptions from any computer by going to the Appointments page or Prescriptions page on our practice website.

Important Notes

Each family member requires an individual online login and password and hence separate registration.

This service is only available to patients over 16 years old and that each patient must provide an email address which is for their sole use.