Portlethen, Aberdeenshire, AB12 4QP

Online: Contact Us Online
Telephone: 0345 013 0720 ( Out of Hours: 111 )

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Urgent Problems & Out of Hours

Life Threatening Emergencies

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.

If you feel the problem is not immediately life threatening, you may call us for advice. Please make it clear when you call us that you are calling for advice about an emergency.

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Our surgeries are equipped to treat minor injuries like small cuts and joint sprains.

If the injury is more severe or may involve a broken bone then you should attend Accident and Emergency (A&E) at the Aberdeen Royal Infirmary, Telephone 0345 456 6000.

Also in the event of poisoning or overdose, then attend the local A&E.

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Urgent Problems during Surgery Hours

Telephone 0345 013 0720

If you have an urgent medical problem and you do not have a booked appointment, the receptionist will need to take some details about the problem and arrangements will be made for a member of the clinical staff to contact you as soon as possible.

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How to Get Help when the Surgery is Closed

We provide medical services during our opening hours.

Outside of these hours, medical cover is provided by NHS 24, telephone 111 to access this service.

You should only telephone 111 if you are too ill to wait until your GP practice reopens.

NHS24 are responsible for urgent medical problems which develop or evolve while we are closed. The nurses and doctors at NHS24 do not have access to your full medical record, and will not be able to arrange ongoing management or referrals.

If your problem can wait until we re-open, please consider calling us then. This will ensure that you receive the best medical advice and follow up.

Visit the NHS 24 website for further information.

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NHS Inform

NHS inform is Scotland's national health information services

NHS inform provides a co-ordinated, single source of quality assured health and care information for the people of Scotland.